About :: eScreen Customer Testimonials
Here's What eScreen National Employer Customers are Saying...
"eScreen brought Scripps incredible efficiency via the technology that supports the scheduling of tests, the incredibly swift turn around of the eCup test and the retrieval of results. And, amazingly all of this came with a cost lower than that of our previous provider."
"From the sales process through implementation, it was a breeze. Everyone involved on the eScreen side made us a priority - or at least it felt that way!"
"For Scripps, eScreen's technology brought us an easy to administer, timely and highly efficient drug screening program that also saved us money. As importantly, each and every eScreen team member delivered impeccable customer service."
:: Robyn M. Hildal, Ed.D.
Director, Talent and Diversity
The E.W. Scripps Company
"The eScreen process eliminates the need for a Chain of Custody form, eliminating paper waste and reducing costs. The integration has allowed Pep Boys to easily and quickly request the necessary drug screening and automatically receive results through the system. Negative drug test results are available in the system in about 15 minutes. Our partnership with eScreen has allowed us to continue to streamline our hiring process, while saving time and money."
:: Karen Bryson
Director of Talent Management
Pep Boys Auto
"The system is user friendly. The eCup is a great product with quick results."
"This is one of our best vendors and one of the best changes I have made since I have been here. I have recommended it to our other subsidiaries. This will be one of those vendor changes that you will ask why you didn't make the change sooner!"
:: Robert Cox
VP Human Resources
Eye Care Centers of America
Here's What eScreen Clinics are Saying...
"I've been involved with the eScreen system since October 2000. It's a great system. I've had it installed in every clinic that I've worked for. I've had a 100% satisfaction rate from my clients. I stand behind this system completely and the eScreen family. They have always been there when I had questions or when I needed things. We tell clients that we are a state-of-the-art facility and the eScreen system is one of the reasons why we can make such a statement. Having the system I believe has enabled us to both pick up new clients and retain existing ones."
"Don't think twice about it - do it [about partnering with eScreen]. You'll agree that it was a great business decision. Trust me. I'm glad we did."
:: Bob Teruel
Client Relations Manager
Western Medical Group
(eScreen Clinic Partner since 2000)
"eScreen has increased the productivity of my staff by providing the clients that we serve with fast and reliable results processing. eScreen sells itself. New and existing clients appreciate the fast turn around times for drug screen results. We receive national client business from eScreen that allows us to market other occupational medicine services to clients."
"eScreen systems and processes are designed so well that we rarely have a need to contact customer service and/or technical support. When we do have to make a call they are responsive and easy to work with. Become an eScreen partner before your competition does. eScreen will drive business to your clinic and your clients will thank you for providing excellent drug screening services."
:: Nora Shippelhoute
Enloe Occupational Health
(eScreen Clinic Partner since 2001)
"The eScreen system is so easy to use. I can't even begin to tell you how much time we save not having to call or fax our reports to our clients. It is much faster than using a paper chain of custody and the client can get his report from the internet. I think the sooner you get it set up the better! It is fast, accurate, and saves us so much time not having to process the results and let the client get the report from the internet."
:: Debbie Miller
Industrial Rehab Coordinator
West Texas Rehab Center
(eScreen Clinic Partner since 2005)
"eScreen is of great benefit to our customers because they can make hiring decisions much faster and at a lower cost than a lab test. eScreen reduces the burden on our administrative staff from reporting results via fax or phone to our customers. Consistency, reduction in errors to almost zero, and paperless [are the best parts about working with eScreen]. eScreen provides us a professional product that we can offer to our customers as our own. It is a win / win."
:: R. Legier Kuhner
Managing Partner
Westbank Industrial Medicine, LLC
(eScreen Clinic Partner since 2005)
"Since using the eScreen system, our business has really grown. The ability to set up our clients and the reporting has decreased our work load and stress of making sure our clients get results in a timely manner."
"The eScreen system does the work of an extra employee with the reporting capabilities, report summary and other features. Once you get it you will wonder how you done without it. It’s great and has made our business more productive."
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:: Charlotte Finney
Tri-County Drug Screening
Manchester, TN
(eScreen Clinic Partner since 2003)
"Web reporting has made the difference in marketing for us. Anything that makes HR professionals' job easier is a marketing edge for us. Being affiliated with a national network has been very beneficial. It has allowed us to serve clients in multiple locations."
:: Robert A. Hayden, DC, PhD
Iris City Chiropractic
(eScreen Clinic Partner since 2004)
"eScreen allows us to provide drug testing services to our clients virtually anywhere in the country within minutes. Its technology and support are world class. Drug testing is something everyone wants but something few truly understand. eScreen makes it easy. I would strongly recommend eScreen to anyone who needs a national drug testing presence."
"Having eScreen as our drug testing partner allows us to focus on what we do best with the confidence we are also providing a state of the art drug testing product to our clients. eScreen's invoicing process prevents us from managing the hundreds of invoices we would receive from all the collection sites we work with. Being an eScreen collection site has brought that revenue as well as exposure to the companies who come in. If you like what you're currently doing i.e. managing forms and collection networks, constantly dealing with invoicing issues, keep doing what you're doing. If you'd like to look at the 'new world' of drug testing, talk to eScreen."
:: John Pate
LS Screening
(eScreen Clinic Partner since 2004)
"The MRO process was paper prior to eScreen and was very labor intensive and time consuming. Since we have started using eScreen, the time needed for reporting negative results by the MRO designee has been cut so dramatically that we are able to increase our volume of testing."
"Our clients, especially in the construction field, have come to rely on the immediate results of the eCups and the web reporting. In fact, many of the local contractors require their subcontractors to use the eScreen system for employees coming onto the work site. This has given us the opportunity to capture both drug testing and workers’ comp business from clients that had not been using our facility."
"The eScreen system is easy to use for both collectors and employers. The company representatives from eScreen are very helpful and prompt when assisting with questions or new accounts. eScreen has significantly increased our ability to sell not only drug testing services, but also other employment related exams. It is much easier to use than filling out a paper custody and control form."
:: Heather Sewalt
Office Supervisor
Occupational Medicine
Guthrie Clinic
(eScreen Clinic Partner since 2005)
"The process to start eScreen was painless. User friendly. Reports are simple and whenever you need them. Frees up staff time from copying and faxing or mailing. Plus less phone calls if client has Web reporting and receives results as soon as the clinic."
:: Heidi Ede
Sales & Marketing / Act. Rep.
Occupational Health Services
Peninsula Regional Medical Group
(eScreen Clinic Partner since 2006)
"The ability to do the rapid tests and have the results accessed by the clients has resulted in higher satisfaction scores. Not having to wait on drug screen results in pre-placement exams allows a much quicker clearance time. MyeScreen.com web reporting has been a driving factor for our clients and lightened the work load for our Case Coordinators. [eScreen] is a great company to partner with and always willing to work with you and respond immediately to any concerns you may have."
:: Rebecca Harvey RN BSN COHN-S
Education/Quality Assurance Program Manager
Banner Health
(eScreen Clinic Partner since 2006)
"Clients receive results so much faster and in an updated fashion. [Our] staff spends a lot less time faxing results, taking phone calls regarding drug screens, providing reports, pulling randoms, etc. We were also able to get a few national clients to come back to our clinics as their corporate offices forced them to leave and use only clinics that provided eScreen services. From a business standpoint, it is always nice to see those clients return."
The customer service has been phenomenal. Our transition to the eScreen system was so much smoother than I could have ever imagined. System changes can give you a constant headache; however, our eScreen transition presented no problems or issues. It was the smoothest system change we have had in my 12 years in this business. Don't let a system change scare you. eScreen is hands on, quick to respond and will absolutely will go the extra mile for a client."
:: Kelly Van Remortel
Operations Director
Novapex Medical Management
(eScreen Clinic Partner since 2008)