Rapid, Accurate, Electronic MRO Services

Whether or not you have a Medical Review Officer (MRO) onsite at your clinic, eScreen can enhance your services. We have created online resources that help MROs consistently and accurately investigate positive drug-test results.

Don’t have an MRO? Allow eScreen to help.

The eScreen MRO (eMRO) service provides a variety of features to make your job easier and dispatch results quickly and automatically to your employer customers. In fact, our eMRO automated solutions turn around results in no more than 72 hours on all non-negative, nonregulated tests. Plus, our eMRO services are fully compliant with all state and federal regulations. An added bonus? We offer rapid record retrieval from your online reports archive.

Features and benefits of using eMRO:

Have an MRO onsite? Enhance your service.

If your clinic has its own Medical Review Officer and you want to retain that service for your customers, eScreen offers an automated MRO verification-management tool. Operated via our eScreen123 application, your MROs can take advantage of our proprietary software to ease the burdens of their jobs and ensure consistency. We specifically designed this software for their use, along with MRO agents and their assistants who specialize in the medical review of drug-test specimens.

The eScreen123 MRO tool provides:

• Electronic data management. Your MRO will have access to your clients’ contact information, along with expanded updating capabilities for client and result information, and the ability to manage electronic chain-of-custody (non-DOT) and DOT chain-of-custody documents.
• Online interview forms. eScreen123 software features an automated, online interview form. Its use will ease the review of documentation and make electronic record retention simple.
• Pending list displays. Your MRO will see a real-time list of all specimens being processed by the laboratory that are awaiting MRO review.
• Electronic verifications. A verification screen displays all test-information fields the MRO needs to complete a review. These fields include comment fields from the laboratory and the collector. Our system also allows online specimen verification and automatically sends the confirmed result to the employer.
• Verification of logic. We safeguard your MRO’s actions by providing logic-based screens that ensure accuracy during the verification process.
• Final disposition of records. Your MRO can easily create and print a final disposition record (Specimen Results Certificate) for the employer.
• Chain-of-custody management tools. Your MRO can maintain chain-of-custody records using features in the MRO software designed to alleviate the DOT requirements for recordkeeping.